Frequently Asked Questions
Everything you need to know about bringing comfort to your home.
What is the typical delivery timeframe for furniture?
Most in-stock items are processed within 2-3 business days. Depending on your location, standard delivery typically takes 5-10 business days. Large furniture pieces may require scheduled white-glove delivery.
What is Clover's return policy?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made upholstery and final sale items are not eligible for return.
Are your wood products sustainably sourced?
Yes, at Clover we prioritize the planet. 90% of our wooden furniture is crafted from FSC-certified timber or reclaimed materials to ensure environmental responsibility.
Do you offer fabric swatches before I purchase a sofa?
Absolutely. You can order up to five complimentary fabric swatches through our 'Swatches' page to help you visualize the texture and color in your own space.
How do I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our logistics partner's portal. You can also track your status directly in your Clover account dashboard.
Do you provide assembly services?
We offer 'White Glove Delivery & Assembly' for an additional fee on select large items. Our professional team will deliver, unpack, and assemble your furniture in the room of your choice.